Frequently Asked Questions

Getting started

You'll talk with our admissions team about what's going on. We'll check your insurance at no cost and schedule a free clinical assessment to find the right level of care. Calling doesn't commit you to anything. See what to expect.

Once your insurance is verified, you may be able to start as early as the next day.

You don't need to wait for anyone to call for you. Reach out directly and we'll walk you through what's needed, including any referral your insurance plan requires.

PHP is our most structured option, with full treatment days, for people who need more support or are stepping down from inpatient care. IOP takes fewer hours each week, so you can keep up with work, school or family. Your assessment tells us which fits. Compare the programs.

The programs

It depends on your program. Our programs offer 3 to 5 days of treatment a week. Call us for current session times.

Our programs are built around each person's needs. How long you stay depends on your needs and your progress in recovery.

Yes. Many of our clients are dealing with both, and our licensed clinicians treat them together as one plan.

Individual and group therapy, CBT and DBT skills, relapse prevention, life skills and trauma-informed care.

Yes. Lunch is provided on full treatment days.

Cost and insurance

We work with many insurance plans. Use our Verify Insurance form or call us, and we'll check your benefits at no cost.

We offer flexible payment plans for self-pay clients. Call us and we'll walk you through your options.

While you’re in treatment

Yes. Outpatient treatment means you live at home, and IOP is designed to fit around work, school and family. Call us for current session times.

Yes. With your permission, family members can be part of your treatment, including family therapy.

Yes, with your written consent. Our case managers can coordinate with your caseworker, attorney or probation officer and help with the documentation you need. Learn more.

Yes. Our case managers help with FMLA paperwork and other documents you need while you're in treatment.

After treatment

Before you finish, we build a plan with you for what comes next, including outpatient services, alumni groups and ongoing support. Our case managers start on that plan early, not on your last day.

Privacy

Yes. Your privacy is protected by law and by our own policies. We keep records secure, limit access to the people involved in your care, and explain how your information is handled when you start.

No. We don't share your information with anyone, including family, employers or courts, without your written consent, except where the law requires it.

Not from us without your written consent. If you need time off, we can help with FMLA paperwork without sharing more than necessary.

Take the Next Step Today

Don’t wait for things to get worse. Our PHP offers the structure and support you need to turn things around—starting today.